Privacy Policy

Introduction

At RLV Skin & Hair Clinic, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an appointment, submit an enquiry, or complete a form on our website. This may include your name, email address, phone number, preferred appointment details, and any information you choose to include in your message.

How We Use Your Information

We may use the information you provide to respond to enquiries, arrange consultations or appointments, communicate with you about our services, and provide information relevant to your request.

We may also use your information to improve our website, services, and patient experience where appropriate.

Medical Information

If you provide medical or health-related information through our website or during communication with the clinic, it will be handled with appropriate care and used only for purposes related to your enquiry, consultation, treatment, or ongoing care, where applicable.

Please do not submit highly sensitive medical information through general website forms unless specifically requested by the clinic.

Cookies & Website Usage

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and enhance the overall user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing Your Information

RLV Skin & Hair Clinic does not sell or rent your personal information to third parties. Your information may be shared with trusted service providers where necessary to operate our website, manage enquiries, or provide requested services, subject to appropriate safeguards.

We may also disclose information where required by law or when necessary to protect the rights, safety, or security of the clinic, our patients, or others.

Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. RLV Skin & Hair Clinic is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information. To make a privacy-related request, please contact us using the details provided on this website.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. If you believe that a child has provided personal information through our website, please contact us.

Changes To This Privacy Policy

RLV Skin & Hair Clinic may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact RLV Skin & Hair Clinic through the contact details provided on this website.